We are a full-service agency providing everything from pre-collections through the entire collection process to potential litigation. Our services include:
Pre-collections – Starting the collection process early with written and telephone communications can help bridge the gap between a client having to continue to bill and follow-up on delinquent accounts and the client having to refer the account for collection. In this early stage, debtors are instructed to send all correspondence and payment directly to the client.
Collections – We use the same proven collection process each time to ensure results. This process, our Account Resolution System (ARS) is based on nearly four decades of enhanced standard collection industry practices. Our ARS process complies with all applicable Federal and State laws, including the Federal Fair Debt Collection Practices Act (FDCPA), Public Law 95-109, and the Health Insurance Portability and Accountability Act (HIPAA).
Debt Purchasing – When having cash up front is important, our affiliate company, Oseetah Capital, LLC, can purchase past due receivable. This also gives our financial clients the assurance of knowing their past customers will be treated professionally and with respect.
Litigation – Our legal department, headed by attorney Paul L. Marks, handles all New York accounts in timely manner. Marks, who has 28 years of experience, and his staff works very closely with the client as well as the collection staff to obtain the correct information to justify legal action on behalf of our clients in the financial industry. We use the latest in technology to efficiently process lawsuits and handle paperwork and work to ensure prompt and vigorous disposition of all legal accounts.